At Environmental Specialties, we understand the demands of mission-critical operations and high-sensitivity products, which is why we offer round-the-clock, on-call technical support.
Our support desk is staffed by our in-house technical team with access to your ES equipment files. Our team of engineers, validation experts, and quality assurance personnel are ready to support your staff with their most pressing issues.
In addition to our support services, we also offer intensive hands-on training seminars at our manufacturing facility. These seminars are designed to equip your team with the knowledge and skills necessary to optimize your chambers’ performance and productivity.
Our factory keeps a wide variety of spare parts in stock for maintenance and emergencies to help minimize delays and eliminate downtime. However, if a spare part isn’t available from our robust inventory, we’ll work to find a suitable replacement part or recommend a retrofit to resolve the issue.
Additionally, our staff can provide you with a list of spare parts that are critical to your equipment, so you can keep them stocked on-site, further expediting service.
At Environmental Specialties, we understand the critical nature of your equipment, which is why we provide emergency services. With service centers across the nation, we can respond rapidly to all your needs, typically getting one of our qualified technicians to your site within hours.