Technical Support

At Bahnson Environmental Specialties (BES), we understand the demands of your mission-critical operations and highly sensitive products, which is why we offer immediate, on-call support for any technical questions or problems.

The Right Answers, the Right Training

Our support desk is manned by in-house technical support staff with access to your specific BES equipment files. In-house engineers, validation experts, and quality assurance personnel are ready to support staff members at all levels of your organization on their most pressing issues.

We also offer a bi-annual three-day intensive hands-on training seminar at our manufacturing facility, in order to equip your team with the knowledge and skills necessary to optimize your chambers’ performance and productivity.

Spare Parts Inventory  

Our factory keeps a wide variety of spare parts in stock for maintenance and emergency needs to help minimize delays to repairs and eliminate downtime. If a spare part is obsolete, we’ll work with you to find a suitable replacement part or a recommended retrofit to resolve the issue. 

Additionally, our staff can tailor a list of spare parts critical to your equipment for you to keep stocked on-site, further mitigating downtime. 

24/7 Emergency Support 

At BES, we understand the critical nature of your equipment, which is why we provide around-the-clock, 24/7 emergency service. With service centers across the nation, we can respond rapidly to all your needs, typically getting one of our qualified technicians to your site within hours.

If you need technical support, call us at 800-688-5859 x 6080 or email techdesk@bahnson.com